Job Overview

The Taxation & Revenue Department of New Mexico is hiring a Motor Vehicle Office Support Specialist to process various driver and vehicle-related transactions. This full-time, permanent position plays a key role in delivering customer service at Motor Vehicle Division (MVD) offices, ensuring compliance with federal and state regulations.

Salary

• Hourly: $17.99 - $27.89
• Annual: $37,422 - $58,003
• Funding Range: $21.86 - $23.62 per hour

Key Responsibilities

• Processing driver’s licenses, commercial licenses, permits, and ID cards.
• Handling citation payments, military licenses, and vehicle records requests.
• Sorting and distributing mail, scanning documents, and completing financial deposits.
• Providing customer support via phone and in-person at MVD offices.
• Assisting courts and law enforcement with driver and vehicle record requests.
• Ensuring compliance with state and federal regulations.

Ideal Candidate

• Experience in office support, clerical work, or administrative tasks.
• Strong customer service skills, including handling phone inquiries.
• Ability to work in high-pressure, fast-paced environments.

Minimum Qualifications

• High school diploma or equivalent.
• At least 6 months of office, clerical, or administrative experience.
• A combination of college education and experience may substitute for requirements.

Employment Requirements

• Valid Driver’s License.
• Must complete Defensive Driving Course Certification within 6 months.
• Must be current on all tax reporting and payments.
• Employment is subject to a criminal background check, including fingerprinting.

Working Conditions

• Office setting with extensive computer and telephone use.
• Some standing, bending, reaching, and lifting (up to 25 lbs).
• High-stress environment with occasional travel requirements.

Application Details

• Application Deadline: March 26, 2025
• Interviews are anticipated within 2 weeks after the closing date.

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